Frequently Asked Questions.
Q: How do you get such big discounts? – What’s the catch?
A: It’s just like bulk buying. We give each of our supplying UK main dealers hundreds of orders from our customers every year, and dealers give a lot better discounts if you’re buying hundreds rather than one.
Q: Do I get a warranty?
A: Of course – The full Manufacturer warranty. As you are purchasing direct from a UK main dealership, the car will have a full UK warranty, exactly the same as if you had bought from your local dealer. This means the manufacturer will authorise any UK main dealer to carry out warranty work, and it can be taken back to your local dealer for warranty work, servicing and repairs.
Q: Where can I get the new car serviced?
A: You can get the car serviced at any UK dealer of your choice. This means you can take the car back to your local dealer for all servicing and warranty work. Dealers make most of their profit from servicing nowadays, and your local dealer will not want to turn your business away just because you didn’t originally buy the car from them.
Q: Will my local dealer be upset, or refuse to service the car?
A: No. You deal with the Service Department, who will be delighted to have your custom – after all, the Service Department is the most profitable part of any dealership.
Q: Can I Part Exchange my current car?
A: Yes, absolutely. Our approved main dealers can happily supply a part exchange valuation over the phone without needing to see the car.
Q: How do I make an enquiry?
A: Simply select your make and model, then tell us what colour, interior and specification you would like your next new car to be, enter a few personal details. Then relax while a professional from one of our supplying dealers contacts you.
Q: Why can’t you just email me finance quotes?
A: The quotations would come direct from the dealership rather than Coast2CoastCars, and as we receive hundreds of enquiries each day we want to ensure we can devote as much of our dealers time as possible to answering serious enquiries from our customers. So our dealers have asked us to ensure all customer enquiries have a valid phone number, allowing the dealer the dealership to have a proper conversation to work out your requirements. Because there are a lot of information online, from cars prices to top 9 rated automotive reviews, so we email all the information we can.
Q: I have placed an enquiry, what happens next?
A: Firsty we will put you in contact with one of our supplying dealers normally within 24 hours, who will confirm the amazing prices you can see on our site, they will take a deposit via credit or debit card, and send an order form for you to sign and return.
Q: What do the prices that Coast2CoastCars display cover?
A: The prices we display are for a brand new UK vehicle, fully On The Road, first registered in your name, with you as the first owner, and include VAT the current rate, delivery to dealer, 1 years Road Fund Licence (Road Tax), number plates, and first registration fee. Prices may include manufacturer discount offers that are available for limited periods (usually quarterly) and as these are time sensitive, they can expire after certain dates, but the dealer will advise you of this before ordering.
Q: How do I pay?
A: All monies are paid direct to the dealership – you don’t pay Coast2CoastCars a penny. The dealer would normally require a deposit of around £500 to a £1000 to secure the order, but this may be more if you are ordering a particularly expensive or rare high specification vehicle. The balance is payable any time before delivery, or you can arrange finance with the dealer, or from any other source.
Q: Do you arrange finance?
A: Our supplying dealers do, and you can have a finance offer direct from the Dealer / Supplier. We can offer independent finance if required and there are other services that offer finance like Hock Your Ride car pawnbrokers, so is easy for you to get the car.
Q: The quote you have provided.
A: We spend a great deal of time building relationships with dealers all around the country to negotiate the best prices for you. Our dealers work with us as they know we provide them with good quality customers, and are willing to give us large discounts due to the high volumes of orders we place with them. We do not want to damage this relationship by providing quotes for customers to present to their local dealers. If you want to know your local dealers best price, then simply ask them without showing them our quotes..
Q: How Do I Get My New Car?
A: The prices we quote are based on Driven Delivery to your door or you can collect the brand new car from our supplying dealers. Our Dealer / Supplier will confirm this subject to your location
Q: Is there any difference between a car bought from Coast2CoastCars and one from a main dealer?
A: With Coast2CoastCars you do buy your new car direct from a UK Approved Dealer / Supplier. We just arrange the discount and the introduction for you with a dealer happy to sell at that price. The cars are Brand New and all supplied direct to you and are the same cars you would buy if you walked into your local dealership showroom. You will be the first owner on the V5 registration document and this will come to you directly from the DVLA.